Considerations of Outsourcing for Australian Businesses



Let's Look at Outsourcing for Australian Companies?

Outsourcing companies have taken a giant leap in the trend of offshoring employees with the Philippines taking over the number 1 spot for the outsourcing industry. Outsourcing has helped small, medium and large businesses in Australia grow and increase profits and continues to grow. Prior to today, outsourcing was mainly limited to large corporations or fortune 500 companies, however today, all businesses from sole proprietary through to publicly listed companies have access to and are getting on the outsourcing band wagon. So why would businesses want to outsource? This article looks at the different aspects of outsourcing and hopefully answers your questions to help you choose the right outsourcing company for you and your business.

Australian Outsourcing Companies Cut Costs

Outsourcing increased in popularity over the past few years as it has a direct link to saving costs and increasing profits. Organizations and businesses have turned to outsourcing as it saves time on recruitment, training and costs less. According to research, 78% of businesses over the world are satisfied with the relationship with their internal staff and the outsourcing company. Instead of looking internally for ways to expand your business, increase revenue and save costs, think outside the box and engage with an outsourcing company. Outsourced employees are qualified, competent people who provide high quality work and service at a fraction of what you'd pay locally.

Do you Need Extra Office Space For New Employees?

Offshoring provides your employees with a pleasant working environment for much less then the cost of providing local office space. The true cost of recruiting someone locally is advertising, paying a recruitment company, time in interviewing and training, setting them up with desk, chair, computer, etc. These additional costs will be cut significantly once you start outsourcing. Outsourcing saves time and money in buying equipment, plus the money you save in outsourcing can be put into better use locally to increase sales. In short, outsourcing; a) reduces efforts b) saves time c) saves cost d) improves efficiency and all this without the need of finding new office space.

Benefits of Outsourcing

- Save on recruitment fees.
- Reduce office space.
- Expand / Grow your team.
- Save up to two thirds on what you’d pay on local salaries.
- Access to a large pool of talented and qualified people.
- Reduce overheads.
- Free up time to focus on sales or revenue generating activities.
- Focused efforts. 

Maximizing Productivity

Taking on additional workload does not necessarily mean an employee is maximizing their productivity, in most cases is creates the opposite and drives employees away due to being overworked and stressed out. This is the old school work habit that affects the quality of work as well as have a negative effect on the employee’s self esteem. Instead of handing out extra work and overloading your current team, why not delegate tasks to an Australian Outsourcing Company so you can focus on what you do best and that’s SELL. With technology the way it is today, contacting your offshore employee for new tasks, training and project updates is as convenient as if they were in the next room. You can call, send him/her an email or host a video conference call as often as you need “effortlessly and productive”. Outsourced staff are an extension of your business. 


Outsourced staff can maximize productivity with less supervision.
Outsourced staff can maximize productivity with less supervision.

New Tasks That Businesses Have Had To Incorporate Into Their Business Planning

One of the tasks that has become an absolute must do for companies today is; streamlining their strategic marketing presence across all of the online social media platforms. A lot of companies do not have the experience, bandwidth or resources to add this task to their internal to-do-list, so they hire an external company that has a broader knowledge on “persuading the public” to be more “engaged online”. As local marketing agencies are expensive, Outsourcing Social Media has enabled companies to employ a full time Social Media Executive for the same cost or less, as hiring a local part time Social Media marketer. Outsourcing is the best alternative to executing your Social Media plan across the board with access to a diverse pool of experts who can be 100% dedicated to your business.

The Need To Focus On Generating Sales

It doesn’t matter if you own a large, medium or small business, if you are getting bogged down with back-office-admin-tasks, then your sales and revenue are at stake. In order for your business to be successful, you need to monitor the amount of admin work you are doing verses how much energy you are spending on generating new business. Let’s say you’re tasked to do the company’s finances, marketing campaigns and make sales. Ask yourself, “do you really need to be doing these admin tasks?” or can I be doing something more productive by targeting new sales? That’s where an Australian Outsourcing Company can help. Outsourcing office tasks provides you with access to highly-skilled professionals that can take care of your back-office work while you generate income. Local staff also need micro managing locally, whereas outsourcing shifts micro to macro management as your outsourced staff are not only self-managed, they are also managed locally by the Outsourcing company.




With the help of outsourcing, you can fully focus on targeting new sales.
With the help of outsourcing, you can fully focus on targeting new sales.

To See What Services Can Be Outsourced

One of the questions that is often asked is, what services can be outsourced? The reply often raises and eyebrow as the list is quite comprehensive. So here's a few examples to get your creative Outsourcing juices flowing. 

Accounting & Finance, Administration Support, Appointment Setter, Architect, Analyst, Chat Support, Market Research, Collections & Debt Recovery, Content Writer, Customer Service, Data Entry & Processing, Digital Marketing, Drafter, Engineering, Estimator, Graphic Design, Human Resources, Insurance, Information Technology, Lead Generator, Legal Support, Loan Processor, Mobile App Developer, Office Support, Payroll, Quantity Surveyor, Recruitment, Sales & Marketing, S.E.O, Social Media, Software Development, Telemarketing, Call Center and more. 


© 2018 Tony Godbehere
Written by: Czarina Quiwa


Co edited by: Tony Godbehere



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