Virtual Assistants

Virtual Assistants are skilled professionals who do a variety of different tasks and support your office from an overseas location. Their tasks can include; administrative work, graphic design, event planning, social media management, calendar and & appointment managing, taking and receiving calls, as well as, marketing and advertising research for small, medium and large companies and even managing the day’s activities of senior management.
Virtual assistants can either be home-based or work from an office and are well known for delivering top quality work output.

Virtual Assistants or Executive Assistants come in three types; Freelance Virtual Assistant - Part Time, Home based on a Full Time basis and Office based on a Full-Time basis.


Outsourced staff talking to their clients.

1. Freelance Virtual Assistant

Freelance Virtual Assistants tend to be project based and assist per project or for specific time periods. These type of VAs are experienced independent workers who do not need to be monitored or managed directly by someone locally. They are usually paid by their work output rather than on working hours, thus they can choose when and where they work. So long as they get the job done, everyone is happy.

2. Full-Time Virtual Assistant (Home based). 

Virtual Assistants can also work from home on a full time basis. Their work load is provided and monitored by their employer in whatever country they report to. The upside to employing a home based VA is that they are cheaper than going through a call center or BPO. One major down side is, their home internet is usually of a poor quality, therefore making communication and information transferring quite challenging. Another pitfall is, are they just working for you or other clients and how many hours are they putting in on your business? If you are fortunate to find a good home based VA, life can be very sweet.

3. Full-Time Virtual Assistant (Office based).

These employees are housed by an outsourcing company and are employed based on their expertise and what the client is looking for. These highly-skilled workers are more stable than freelancers because they work closely with only one company and look at this as a career opportunity. Being office based means, they are managed locally and able to focus on contributing and helping the company achieve its goals. The down side, it does cost a little more than hiring a home based recourse, and the upside is, BPO’s have high speed internet connections making communication and information flow convenient and you know the VA is attending the office and working a full shift.
Outsourced HR Solution www.outsourcedhrsolution.com.au can help you to decide on which type of Virtual Assistant is the right candidate for your business.

Popular posts from this blog

How Outsourcing Customer Service Can Transform Your Australian Business

Image
  In any business, customer service is an integral part of the company that allows you to connect with potential customers and maintain client relationships. As a business owner, you are probably overwhelmed with the amount of work that comes with running a business. It’s impossible to keep your eye on absolutely every function and also keep the business running. Feeling like there aren’t enough hours in the day to complete your work might be a sign that it’s time to delegate tasks or learn how to effectively pass on responsibilities.  Outsourcing takes away the headache of the recruiting process from you and forwards only the top-performing candidates to you for consideration. Customer service is one of the easiest aspects of any business to delegate and outsource because it involves routine procedures that can be easily trained and standardised.  What customer service roles you can outsource offshore This role involves addressing inquiries related to your business's pr...
Read more
Image
Australian Outsourcing - Scaling Up with Virtual Assistants: A Business Game-Changer In today's fast-paced business landscape, staying competitive means optimizing efficiency and minimising costs. One strategy that has gained significant traction is outsourcing tasks to virtual assistants. This modern approach to handling back-office administrative tasks can be a true game-changer, transforming how businesses operate and grow. The Power of Virtual Assistants As businesses expand, so do their operational needs. However, hiring and training additional in-house staff can be a considerable investment in terms of time, money, and infrastructure. This is where the concept of virtual assistants via an Outsourcing Company comes in. These skilled professionals, often located in countries like the Philippines with lower labour costs compared to places like Australia, offer a wide range of BPO services that can be tailored to meet specific business requirements. Streamlining Operations and B...
Read more