Lesson from the Australian Energy Crisis: Hire a BPO company

Last year, the Australia's energy crisis left many small businesses bleeding due to increasing energy costs. Hospitality, marketing services, back offices and local call centers have been victims of this crisis. Often, the businesses indicated above, will find it difficult to maximize their profit if energy costs remain high. Saving costs for business can be really challenging, however, there is one temporary cost-cutting strategy that will help reduce your energy bills. Simple tasks like turning off air conditioning units, reduce the number of lights on, or having the PC monitor sleep after couple of minutes are just some of the energy efficient ways to lower energy costs. Over time, these small acts may save you thousands of dollars yearly, but there would come a time that you'll need to revert back to the old usage as you expand or increase business processes, voiding the yearly savings you make back to zero, but if this happens, you should also be making more money.

Virtual Staff in a meeting reporting status of clients.

Business expansion is inevitable and this means having to spend more on electrical cost. Adding more staff means additional computers and higher AC and heating usage, which can double your energy costs; regardless on having an eco-friendly and energy-saving electronic environment. Since electric bill expenses are beyond everyone's control, it's up to the decision makers to control the expenses through other means.

Double your Savings in an Instant

The energy crisis and rising local costs, pushes businesses to hire a BPO (Business Process Outsourcing) company. The BPO companies’ purpose is to provide back office services from an overseas location, thus reducing costs locally, which means salaries and energy costs are reduced. This results to further energy efficiency as well as some other benefits from outsourcing business processes such as direct cash savings and the flexibilities that virtual assistants provide the business.

Energy prices may continuously go up in the following years to come, if this can't be avoided, the last trump card to play is on hiring a BPO company to save on salaries. According to news, the Australian energy crisis will be existent until 2020, meaning businesses should tap into other means of savings. Having a BPO company to host cloud employees means that the business does not need to add new employee physically, also saving space. No additional employee means using less of the company's electricity bill as the outsourcing company pays for the their own utility costs.

Offshore team training.

Furthermore, in another study, it suggested that 70% of the companies that enter outsourcing agreements makes big savings, not just on energy cost, but on other significant costs.

Does savings translate into quality?

BPO companies employs experienced talent from a talent-rich country like the Philippines. The Philippines is known to be the number one outsourcing location in the world due to cheaper salaries while at the same time, maintaining high standards of quality work. Salaries of outsourced employees are 40-60% cheaper compared to local salaries. Filipinos are also excellent when it comes to speaking english since it is their second language and the language is taught at school as early as first grade. Filipino culture is another strong point to consider since Filipinos are very polite, kind and trustworthy. Combination of all of these traits equals good employees that every company needs. This means businesses can add more staff and maintain high work quality and without paying additional costs, particularly on energy bills.

Virtual Assistant schedules appointments.

Summary

With the energy crisis that Australia is facing, it is evident that the most affected are the ones in the business industry. To solve this and at the same time to the business running, the number one solution is to hire a BPO Company. Working hand in hand with a BPO Company will help you save a lot of time, effort and of course, costs. Thus, less workspaces, less electricity and energy needed, and most importantly, your business will get higher savings while increasing work efficiency and quality of output with the help the BPO Company.

Written by:

Marc Mangubat

Co-edited by:

Tony Godbehere